At TCC Group Services our employment ethos has enabled us to tap into some of the most experienced media sales professionals available. We have a unique approach when employing staff as we have adopted an 'hours to suit' policy. In offering staff the opportunity to select the most suitable working hours for them we have been successful in recruiting some of the most experienced staff within our industry. What is more, in the limited number of hours each team member works, our average levels of output and productivity far exceed that of our competitors. This flexible approach also means we are able to offer our clients an extended working day, addressing markets where unusual contact hours apply.

Our staff are experienced and well trained telemarketers. Eloquence, adaptability and enthusiasm are key to ensuring the high level of results we continue to achieve for our clients.

Whilst working to a concise brief, each of our telemarketing executives has the ability to work on or off script as required. We equip ourselves with in-depth product knowledge enabling us to answer customer queries and resolve questions as they arise.

We are extremely proud to be renowned for offering subscribers the highest level of external customer service many of our clients have previously experienced. As such we are able to ensure customers are guided seamlessly through the renewal process, providing a positive and professional customer experience.

For more information on our telemarketing and telesales services contact us or call 01892 506955.